PRIVACY POLICY
Effective date: July 1, 2020
introduction, scope and acceptance
Sonepar Management US, Inc. (“Sonepar”) and its
various affiliates, subsidiaries and locally managed electrical and industrial
distributors, including but not limited to, Capital Lighting and Supply, LLC,
Codale Energy Services & Supply, LLC, CooperFriedman Electric Supply Co.,
Inc., Crawford Electric Supply Company, Inc., Independent Electric Supply Inc.,
North Coast Electric Company, OneSource Distributors LLC, QED, Inc., Sonepar Distribution New England, Inc., Stuart C. Irby Company,
Vallen Distribution, Inc., Viking Electric Supply, Inc. and World Electric Supply, Inc.
(collectively, “Company”), is a leader in business-to business distribution of
electrical, industrial and safety products and related solutions (“Products and
Services”). The purpose of this privacy policy (“Policy”) is to let you know
how we handle the information collected through the use of the websites located
at SoneparUSA.com, capitalelectricsupply.com, codale.com, cooper-electric.com,
crawfordelectricsupply.com, iesupply.com, irby.com, northcoast.com, needco.com,
1sourcedist.com, qedelectric.com, vallen.com, vikingelectric.com,
worldelectricsupply.com, or any website owned, operated, licensed or controlled
by Company (the “Website”). This Policy applies solely to the information that
we collect through the Website. As Company provides its Products and Services
to businesses, not individual consumers, the Website is intended only for
businesses and their representatives. As used in this Policy, terms such as
“we”, “us” or “our” to refer to Company.
By using the Website, including registering an
account via the Website related in any manner to Company, you consent to this
Privacy Policy in your capacity as a business or an employee, officer, director,
contractor or representative of a business. If you do not agree to the terms of
this Policy, please do not use the Website. Your continued use of the Website
following the posting of changes to these terms will mean that you accept those
changes.
COLLECTION OF PERSONAL INFORMATION
You can browse the Website without telling us
who you are or revealing any personally identifiable information. If you choose
to become a customer of Company, register for an account, and choose to provide
personally identifiable information through registration via the Website, such
as your name, address, telephone number, cell phone number, e-mail address or
fax number as related to your business (“Personal Information”), we will use
that information and may share it with other companies and/or individuals (e.g., our partners, consultants, and
service providers) for the business purpose for which you submitted it to us,
such as to respond to your inquiry or to provide you with information that you
requested. You do not have to provide us with Personal Information; however,
this may limit your ability to use some functions of this Website or to request
additional services or information through the Website.
USE OF PERSONAL INFORMATION
Our primary purpose in collecting Personal Information
is to provide you, as a customer, with access to our sites and/or use of our Products
and Services, provide requested customer service and relevant information about
your account, and to provide you, as a customer, with an efficient and customized
experience which can be enhanced in the future, promotions and a loyalty
program. If you choose to provide us with Personal Information through the
Website and/or registering an account with us as a customer, we use your
Personal Information for a number of purposes such as:
·
To customize, measure
and improve our services, content and advertising.
·
To contact you, either
via email or telephone to inform you, the customer, about our services and
those of our corporate family, deliver targeted marketing, service updates, and
promotional offers based on the customer’s communication preferences.
·
To provide you with
other services requested by your business as described when we collect the
information.
·
To comply with
applicable laws, regulations, and legal process.
·
To protect our rights,
the rights of affiliates or related third parties, or take appropriate legal
action.
·
To keep a record of
our transactions and communications.
·
To notify you of
changes to this Policy.
·
As otherwise necessary
or useful for us to conduct our business, so long as such use is permitted by
law.
DISCLOSURE OF PERSONAL INFORMATION
Company does not sell Personal Information,
but may share data, including Personal Information, as described in this
Policy.
Business Transfers. We may share Personal Information with other
business entities if all or part of
Company’s business is sold, merged, assigned, dissolved, acquired, or
transferred in a similar transaction to
such business entity. We will
require any such successor business entity to honor the terms of this Policy.
Disclosures Under
Special Circumstances. We may share information about you in response to a court order,
subpoena, search warrant, law or regulation. We may cooperate with law
enforcement authorities in investigating and prosecuting activities that are
illegal, violate our rules, or may be harmful to other visitors. In such
circumstances, we will take appropriate measures to ensure that the requester
understands the sensitive nature of the Personal Information that they may
receive.
Disclosures to Third
Parties Assisting In Our Operations.
We may also share
Personal Information with other third-party companies that we collaborate with
or hire to perform services on our behalf. As an example, we may hire a company
to help us send and manage email, and we might provide the company with your
email address and certain other information in order for them to send you an
email message on our behalf. Similarly, we may hire companies to host or
operate some of our websites and related computers and software applications.
We contractually require such third-party service providers to protect the
privacy and security of Personal Information in a manner consistent with this
Policy.
Automatically Collected Information and Anonymous Information
Each time you visit the Website, Company
collects some information to improve the overall quality of the online experience.
Aggregated Data.
Company collects aggregate queries for internal reporting and also
counts, tracks, and aggregates your activity into Company’s analysis of general
traffic-flow at the Website. To these
ends, Company may merge information into aggregated group data. In some cases, Company may remove personal
identifiers from Personal Information and maintain it in aggregate form that
may later be combined with other information to generate anonymous, aggregated
statistical information. Such anonymous, group data may be shared on an
aggregated basis with Company’s affiliates, business partners, service
providers and/or vendors.
Web Server Logs and IP Addresses. An
Internet Protocol (“IP”) address is a number that automatically identifies the
computer or device you have used to access the Internet. The IP address enables
our server to send you the web pages that you want to visit, and it may
disclose the server owned by your Internet Service Provider. Company may use IP
addresses to conduct Website analyses and performance reviews and to administer
the Website.
Cookies and Web Beacons.
Periodically, some pages on this Website may use “cookies,” which are
small files that the site places on your hard drive for identification
purposes. These files are used for site registration and customization the next
time you visit us. You should note that cookies cannot read data off of your
hard drive. Your web browser may allow you to be notified when you are
receiving a cookie, giving you the choice to accept it or not. You can also
refuse all cookies by turning them off in your browser. By not accepting
cookies, some pages may not fully function and you may not be able to access
certain information on this Website.
Information that we collect through cookies includes (i) the name and
version of the operating system on your computer, (ii) the name and version of
your browser, (iii) which page on the site you are currently reading, as well
as clicks and time spent on a particular page, (iv) if you were sent to the
current page by some other page on the web, the universal resource locator
(“URL”) of the referring web page, and (v) geolocation of your computer or
device. Some of the site’s web pages may
use web beacons in conjunction with cookies to compile aggregate statistics
about site usage. A web beacon is an
electronic image (also referred to as an “action tag,” “single-pixel,” or
“clear GIF”) that is commonly used to track the traffic patterns of users from
one web page to another in order to maximize web traffic flow and to otherwise
analyze the effectiveness of the Website.
Some web beacons may be unusable if you elect to reject their associated
cookies.
Third Party Websites and Services
We may provide on the Website links to the sites of some of our
partners and their products and services if we think their business may be of
interest to our customers. We are not responsible for the privacy
practices of those websites, and we recommend that you review the privacy
policies of each website that you visit. When you select a link to a third-party
website from this Website, you will be leaving the Company website. Any
information that you disclose on the third-party website will be governed by
that website’s privacy policy.
Response to “Do Not Track” Signals
Some Internet browsers include the ability to transmit “Do Not
Track” signals. Since uniform standards
for “Do Not Track” signals have not yet been adopted, Company does not process
or respond to “Do Not Track” signals.
Children’s Privacy Protection
Under Age 13. Company understands the importance of
protecting children’s privacy in the interactive online world. This website is not designed for, or
intentionally targeted at, children under 13 years of age. It is not our policy to intentionally collect
or maintain information about anyone under the age of 13. No one under the age of 13 should submit any
Personal Information to Company or this website.
Under Age 18. Minors under 18 years of age may have the
Personal Information that they have provided to Company through this website
deleted by sending an email to the email listed at the end of this Policy
requesting deletion. Please note that,
while we make reasonable efforts to comply with such requests, deletion of your
Personal Information does not ensure complete and comprehensive removal of the
data from all systems.
Communication Practices
We may send electronic newsletters,
notification of account status, and other communications, such as marketing
communications, on a periodic basis to various individuals and organizations.
We may also send email communications regarding topics such as Website updates.
We offer you appropriate consent mechanisms, such as opt-out, for marketing and
certain other communications (i.e.,
commercial email or text messages). As examples, you may opt-out as provided
for in a specific email communication or contact us as described below in the
section “Contact Us.” Please be aware that opt-outs may not apply to certain
types of communications, such as account status, Website updates, or other
communications.
GLOBAL PRIVACY STANDARDS
Company strives to comply with all applicable laws globally that
are designed to protect our customer’s privacy. Although legal requirements may
vary from country to country, Company intends to adhere to the principles set
forth in this Policy even when transferring our customer’s information between
countries that may not require the same level of privacy protection.
Third Party Online Advertising
Some of the
advertisements you may see on the Website are delivered by third parties who
also collect information through their own cookies, web beacons and other
similar technologies about your online activities, either on our services or
across the Internet, in an effort to understand your interests and deliver
advertisements that are tailored to your interests. These third parties include
advertisers, advertising agencies and ad networks that may collect information
about you when you view or interact with one of their advertisements and may
collect information about your online activities over time and across different
websites. Company does not have access to the information these third parties
may collect about your interests to deliver relevant advertising to you, and
the information practices of these third parties are not covered by this
Policy. These companies may offer a way for you to choose not to have your
information used for advertising purposes. For more information about third-party advertising networks and
similar entities that use these technologies, see www.aboutads.info/consumers, and to opt-out of such ad networks’ and
services’ advertising practices, go to www.aboutads.info/choices. Once you click the link, you may choose to
opt-out of such advertising from all participating advertising companies or
only advertising provided by specific advertising companies.
Social Media Policy
We encourage you to read, share, follow us and provide
commentary on any of our social media sites. If you do choose to share information about
your experience with Company on our social media sites, you acknowledge this social media policy.
Please be aware that
by "Liking" or sharing content about the Company using the social
sharing mechanism, you agree to allow Company to list the name, photo, etc. associated
with the social media profiles. This information may be viewable to your social
networks, depending on your privacy settings. We reserve the right on our social media sites to edit comments
for content, remove off-topic contributions, delete offensive comments or
remarks, block offensive contributors and/or delete actual or suspected spam
content. We reserve the right to respond to any post or user content on our
social media sites, and may occasionally privately request your contact
information to assist offline with your consent by routing the matter to the
appropriate persons or department for further handling. Please be aware that
once you post something online, there is the potential for numerous individuals
to read your words, even years from now. Therefore, we suggest that you exercise
caution when posting on any social media sites, and that you not disclose
personally identifiable information.
DATA SECURITY
We maintain reasonable administrative, technical and physical
safeguards designed to help prevent Personal Information from being
accidentally lost, used or accessed in an unauthorized way, altered or
disclosed. While Company has endeavored to create a secure and reliable website
for users, the confidentiality of any communication or material transmitted
to/from the Website or via e-mail cannot be guaranteed.
CHANGES TO THIS POLICY
This Policy may be revised from time to time as we add new
features and services, as laws change, and as industry privacy and security
best practices evolve. We display an
effective date on the Policy so that it will be easier for you to know when
there has been a change. If we make any
change to this Policy regarding use or disclosure of Personal Information, we
will provide appropriate notice and choices to you, on this Website and in
other appropriate locations (including email), based on the scope and extent of
changes. Small changes or changes that do not significantly affect individual
privacy interests may be made at any time and without prior notice.
FOR ADDITIONAL INFORMATION/CONTACT US
If you have any questions or concerns regarding this Policy and
our related privacy practices, Company policy can be reached using any listed
contact information on the Website or affiliated sites as well as by email
at privacy@sonepar-us.com, or by postal mail at:
Sonepar
Management US, Inc.
Attn: Privacy Policy Communication
4400 Leeds Avenue, Suite 500
Charleston, SC 29405
